Get Client Feedback the Smart way

Client Feedback Extension for Smart Reminder adds a structured and easy way to collect feedback directly from clients in Perfex CRM.

Clients can submit feedback via a dedicated interface linked to reminders or actions. Admins can review, manage, and respond to feedback directly inside the CRM. The module is lightweight, multilingual, and integrates seamlessly with existing Smart Reminder workflows.

Perfect for agencies and teams who want to turn reminders into real client interaction.

Key Features

• ✔ Client-facing feedback forms

• ✔ Seamless integration with Smart Reminder

• ✔ Admin feedback management panel

• ✔ Feedback history per client

• ✔ Multilingual (English & German included)

• ✔ Clean MVC structure (Perfex standards)

• ✔ No core file modifications

• ✔ GDPR-friendly (no external services)

Technical Details (Buyer-Relevant)

• Platform: Perfex CRM

• Minimum Perfex Version: 3.x (recommended)

• PHP: 7.4 – 8.2 compatible

• Database: MySQL / MariaDB

• Framework: CodeIgniter (Perfex native)

• Languages: EN, DE (extendable)

• Dependencies: Smart Reminder module required

Use Cases

• ✔ Collect feedback after reminders

• ✔ Client satisfaction tracking

• ✔ Process improvements

• ✔ Lightweight alternative to surveys

• ✔ Internal quality control