
Refund Policy
Last updated: 13.03.2026
We aim to provide high-quality software products.
1. Refund Eligibility
Refunds may be granted if:
- .-Product is not delivered
- -
License activation fails permanently - -Product has critical defects we cannot fix
2. Non-Refundable Cases
Refunds are not granted for:
- .-Change of mind
- -Lack of technical knowledge
- -Hosting/server issues
- -Third-party conflicts
- -After successful license activation
- -After downloading source code
- -Compatibility with modified Perfex installations
3. Refund Window
- Refund requests must be submitted within 7 days of purchase.
4. Trial Availability
Some products offer a free trial.
Users are encouraged to test before purchase.
5. How to Request
Send request to:
support@perfexmodulecom
Include:
- .-Order ID
- -Domain
- -Problem description